Privacy Policy

At TeleToolies, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

TeleToolies is operated by Benji, registered with the Dutch Chamber of Commerce (KVK) under registration number 96684062. Benji is the data controller and responsible for your personal data (collectively referred to as "TeleToolies," "we," "us," or "our" in this privacy policy).

This privacy policy is compliant with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

Please read this privacy policy carefully before using our Service.

We collect several different types of information for various purposes to provide and improve our Service to you:

• Account Information: When you register for an account, we collect your email address, name, and password. Legal basis: Performance of a contract.
• Telegram API Credentials: To use our Telegram tools, you may provide your Telegram API ID and Hash. These credentials are securely stored and used only to access your Telegram content as authorized by you. Legal basis: Performance of a contract.
• Usage Data: We collect information on how the Service is accessed and used. This may include information such as your computer IP address, browser type, pages visited, time spent on those pages, and other diagnostic data. Legal basis: Legitimate interests.
• Media Files: When using our media download tool, the files you download are temporarily stored on our servers to facilitate the download process. Legal basis: Performance of a contract.
• Payment Information: If you subscribe to a paid plan, we process payment information. The actual payment processing is handled by our payment service providers, and we do not store your full credit card details on our servers. Legal basis: Performance of a contract.
• Communication Data: If you contact us, we may keep a record of that correspondence. Legal basis: Legitimate interests.

We use the collected data for various purposes:

• To provide and maintain our Service
• To notify you about changes to our Service
• To provide customer support
• To monitor the usage of our Service
• To detect, prevent and address technical issues
• To process payments and prevent fraudulent transactions
• To send you service-related emails and communications
• To comply with legal obligations

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so, or seek your consent where required.

Under the GDPR, we must have a legal basis for processing your personal data. We rely on the following legal bases:

• Performance of a Contract: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.
• Consent: You have given consent to the processing of your personal data for one or more specific purposes.

We will retain your personal data only for as long as is necessary for the purposes set out in this privacy policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Media files downloaded using our Service are stored according to your subscription plan:

• Free plan: Files are stored for up to 7 days
• Pro plan: Files are stored for up to 30 days
• Enterprise plan: Files are stored for up to 90 days

You can manually delete your files at any time through your account dashboard.

Account information is retained for as long as you maintain an active account with us. If you close your account, we will delete or anonymize your account information within 90 days, except where we are required to retain the information to comply with legal obligations, resolve disputes, or enforce our agreements.

Usage data is retained for analytical purposes for up to 26 months.

The security of your data is important to us. We have implemented appropriate technical and organizational measures designed to protect the security of your personal data, including:

• Encryption of sensitive data at rest and in transit
• Regular security assessments and penetration testing
• Access controls and authentication procedures
• Regular backups to prevent data loss
• Staff training on data protection and security

Your Telegram API credentials and other sensitive information are encrypted in our database. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you and the relevant supervisory authority without undue delay, in accordance with our obligations under the GDPR.

Our servers are located within the European Economic Area (EEA). However, some of our service providers may be based outside the EEA, which means their processing of your personal data may involve a transfer of data outside the EEA.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

• Transfers to countries that have been deemed to provide an adequate level of protection by the European Commission
• Transfers subject to appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission
• Transfers based on specific derogations provided by the GDPR

Under the GDPR, you have the following rights in relation to your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right of Rectification: You have the right to request that we correct any inaccurate or incomplete personal data we hold about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances.
• Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Data Portability: You have the right to request a copy of your data in a structured, commonly used, machine-readable format and to transmit this data to another controller.
• Right to Object: You have the right to object to the processing of your personal data in certain circumstances, including processing for direct marketing or based on legitimate interests.
• Right Not to be Subject to Automated Decision-making: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

To exercise any of these rights, please contact us at privacy@teletoolies.com. We will respond to your request within one month. There is no fee for exercising your rights, but we may charge a reasonable fee or refuse to comply if your request is clearly unfounded, repetitive, or excessive.

You also have the right to lodge a complaint with a supervisory authority, in particular in the EU member state of your habitual residence, place of work or place of the alleged infringement if you consider that the processing of your personal data infringes the GDPR. For Netherlands, the supervisory authority is the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

We use the following types of cookies:

• Essential Cookies: These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.
• Analytical/Performance Cookies: These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.
• Functionality Cookies: These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. Third-party service providers we use include:

• Cloud storage providers
• Payment processors
• Analytics providers
• Customer support software
• Email service providers

We have agreements in place with our data processors, which include appropriate data protection clauses as required by Article 28 of the GDPR.

Our Service is not intended for use by children under the age of 16 ("Children").

We do not knowingly collect personally identifiable information from Children under 16. If you become aware that a Child has provided us with personal data, please contact us. If we become aware that we have collected personal data from Children without verification of parental consent, we take steps to remove that information from our servers.

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Where changes may significantly affect your rights or our obligations under data protection laws, we will notify you by email or through a notification on our website before the changes become effective.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

privacy@teletoolies.com

Benji
KVK: 96684062